Privacy Policy
This policy describes how Parenting Harmony (we, us, or our) collects, manages, stores, uses, and discloses your personal information. It outlines the privacy framework within which we operate and should be read in conjunction with any supplementary privacy policies and implementation procedures that we may introduce or update periodically.
If you disagree with the terms of this policy, please refrain from providing us with your personal information.
YOUR PERSONAL INFORMATION AND PRIVACY
Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. It also details the physical, electronic, and security measures we employ to protect it. However, by providing personal information through this website, you accept the inherent risks of dealing over the internet and agree not to hold us responsible for any breach of security, unless we have violated a law, acted with gross negligence, or deliberately defaulted on our duties to you.
We are not responsible for unauthorized access, data breaches, or misuse of personal information by third-party service providers or unauthorized users. We reserve the right to disclose de-identified information about users to third parties. Complaints about privacy matters are taken seriously, and our complaint handling procedure is outlined in this policy.
DEFINITIONS
Information and Records: This policy covers electronic or physical records but excludes publicly available information and employee records under applicable privacy laws.
Personal Information: Information that identifies you or can reasonably be used to ascertain your identity.
Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data.
WHAT TYPES OF PERSONAL INFORMATION DOES PARENTING HARMONY COLLECT AND HOLD?
Depending on your interaction with us, we may collect:
Your name, gender, and date of birth
Email address
Occupation and job title
Business information
Technology used to access our services
Residential or mailing address
Phone numbers
Government-related identifiers
Passport and visa details
Bank account or financial details
You are responsible for ensuring that any information you provide is accurate, complete, and up to date. We are not responsible for issues resulting from incorrect or outdated personal data.
You may refuse to provide personal information, which could affect our ability to meet our obligations to you or others. Anonymity or pseudonyms may be used but could restrict access to our services.
WHY DOES PARENTING HARMONY COLLECT, HOLD, USE, AND DISCLOSE PERSONAL INFORMATION?
We may collect, store, and use your personal information to:
Provide services or information relevant to you, process service orders related to the Parenting A to E Course and "How to Stress Less & Have More Fun with Your Kids" eBook
Handle customer inquiries and support
Ensure compliance with legal obligations
Send marketing communications (if consented)
We may disclose your personal information to:
Related parties or trusted partners
Electronic payment service providers
Government agencies or authorities as legally required
Technology providers and business advisors
External auditors and lawyers
Prospective business buyers
We may disclose personal information without consent in circumstances where it is necessary to prevent imminent threats to health, safety, or security, or as required by law.
USE OF THIRD-PARTY SOFTWARE
Our website may use services and technologies provided by third parties. Your personal information may be collected directly by third-party service providers like:
Google Analytics
Email marketing platforms
Payment processing services
We do not control how third-party platforms collect, use, or store personal data. By using our website, you acknowledge that these services have separate privacy policies beyond our control.
DIRECT MARKETING
We may use your personal information for marketing purposes where you've consented (implied or explicit). Marketing communications may include promotional offers, event notifications, and service updates. You may opt out anytime by following the instructions in marketing communications or contacting us directly.
Once an opt-out request is received, we will process it within a reasonable timeframe, and you will no longer receive direct marketing messages from us.
CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION
Personal information submitted on our website may be stored in the Cloud. We may share your information with overseas third parties that provide
Cloud software and maintenance
Training services
Infrastructure or hardware
By providing personal information, you consent to these disclosures. While we take reasonable steps to ensure protection, we are not accountable for non-compliance with United States privacy laws by overseas recipients.
HOW DOES PARENTING HARMONY HOLD AND SECURE YOUR PERSONAL INFORMATION?
We take reasonable steps to ensure the information we collect is accurate, complete, and relevant. Electronic data is protected by access restrictions and secure passwords, while hard copies are stored securely. Despite our security measures, no guarantee can be made against data breaches.
If we become aware of a data breach that could harm you, we will take appropriate action, including notifying affected individuals and relevant authorities where required by law.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Requests for access or correction must be submitted in writing. We will respond reasonably promptly, provided granting access
Does not impact others' privacy
Is not frivolous or unlawful
Is verifiable
We reserve the right to charge reasonable fees and may withhold access until payment.
COMPLAINTS
For complaints or concerns about this policy, contact us at [email protected]. We will acknowledge receipt of your complaint within a reasonable timeframe and aim to resolve the matter promptly.
If you are not satisfied with our response, you may have the right to escalate the matter to a regulatory authority.
MORE INFORMATION
For any further questions, contact us directly via:
✉ Email: [email protected]